FAQs
General Questions
Both the Auto Banner and the Auto Flag fit banners and flags up to 30 inches in width. There is no limit on the length of the flag.
Both the Auto Banner and the Auto Flag come pre-assembled and configured. It is 100% ready out of the box.
Changing the banners and flags takes seconds. All banners purchased from autoflagbanner.com has a sewn in velcro strip that attaches to the wheel of the device.
The remote can last up to 6 months before needing recharged. Obviously this varies depending on usage.
The remote can operate up to 15 yards away.
Shipping Questions
All orders take about 1 - 2 business days to prepare, and about 7 to 10 business days to ship. Our standard shipping method is UPS Ground from our distribution center in Willmar, MN 56201. If you need your order quicker, please contact Uncommon USA at 1-866-935-6308.
No, we do not send shipments to PO Boxes and Military APO/FPO addresses. Sorry for the inconvenience.
Purchasing Questions
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:
- The product is flawed.
- The print quality is poor.
- The product you received is different from the product originally represented on our site.
Please email us at sales@uncommonusa.com with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge
For more information, visit https://autoflagbanner.com/policies/refund-policy
Still Have Questions?
Contact 404 606 8621 for further assistance